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Outline of Services Print E-mail

Orientours is pleased to offer a full spectrum of travel services, for individuals or groups, incentives, conventions or seminars, and cruises.

Destinations covered:
Orientours provides services to virtually destinations mainly Thailand and Indochina. Rates and destinations not listed herein are available upon request.

Reservations:
All enquiries and reservations for services could be made directly to Orientours Head Office at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Confirmation:
All reservation requests will be handled by our experienced staffs. Should the request is confirmed; our Reservation Officer will reply with confirmation and summary of the service. Should it is otherwise, alternative solutions will be proposed and you will be advised as to the booking's status. All communication costs including phone, fax, etc. are not charged as part of standard Orientours procedure.

Cancellations:

Cancellation charges are not levied by Orientours Company Limited. However, where hotels or third party contractors do charge fees, we are obliged to pass such charges on to you.

Rates:
All rates unless specified otherwise are quoted in Thai Baht (THB) net per person and are subject to change in line with market fluctuation without prior notice.  

Transfers:
All rates are based on one way service; i.e. from the airport to the hotel or vice versa.

Tours:
Rates are established on a per person basis.
Tour rates include:
• Transportation as shown in the tour schedule.
• Services of Italian speaking guide or other languages upon request. In case of regular seat in coach excursions operated by other suppliers; such as Phi Phi excursions, Phang-Nga or Phuket excursions; the service will be provided with English speaking guide.
• Admission fees.
• Meals as indicated in the tour schedule.

Tour Descriptions:
All tour descriptions are correct at time of issuance. Orientours Company Limited reserves the right to modify the descriptions with or without prior notice if found to be in the best interest of the clients.

Insurance Coverage:
All clients are covered by an accident insurance whilst in Thailand. Details are available upon request.

Liabilities:
Orientours Company Limited is acting as an intermediary between transport companies, hotels, car operators, restaurants and other contractors providing the service(s), and as such is not liable for any loss, damage or accident however caused or arising from circumstances beyond its control including a result of force majeure. No liability will likewise be taken for baggage lost or damaged, or personal injury. Additional expenses incurred due to delays, political actions or unrest shall be borne by the passengers.

Standard of services:
Within the limitations of each destination, Orientours prides itself on being able to consistently provide and maintain standard service for our clients.

Payment term:
Payment shall be made in full prior to the arrival of the guests or according to the date stated in the invoice.

Money currency:
All quoted rates and invoices are in Thai Baht.

Transfer of Money:
Please pay by swift in Euro to our bank account at the current exchange rate “Telex Transfer Average Buying Rates” applied by the Bank of Thailand in its official website. The amount stated in the invoice shall be credited in full regardless of any bank transfer charge.
Bank Account Details:
Payments shall be transferred to Orientours Company Limited bank account details as follows:

A/C Name: Orientours Co., Ltd.
Bank Name: Siam Commercial Bank
Branch: Ekamai 10
Account: 078-3012570
Address: 3 Ekamai 10, Sukhumvit 63, Wattana, Bangkok 10110, Thailand
Swift Address: SICOTHBK

 

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